Chapter 1: The Supervisor's Job, Roles, Functions, and Authority Chapter 2: The Theories and History of Management Chapter 3: Decision Making Chapter 4: Coordinating Organizational Activities Chapter 5: Communicating Chapter 6: Legal Aspects of the Healthcare Setting Chapter 7: Managerial Planning Chapter 8: Supervisory Planning Chapter 9: Fundemental Concepts of Organizing Chapter 10: Division of Work and Departmentalization Chapter 11: Delegation of Organizational Authority Chapter 12 - 18: Organizing Chapter 19 - 21: Staffing Chapter 22 - 26: Influencing Chapter 27 - 29: Controlling Chapter 30 - 32: Labor Union and the Supervisor