Supplementary Readings: The following are some scholarly journals in health care, management, and education:

• Students should be able to understand how an organization operates and exists in terms of behavior, processes and systems, environment, and development
• Students should be able to develop the skills to work as supervisors or managers in an organization
• Students should be able to identify, critically access, and apply the concepts, techniques, and processes of management

• Apply the required skills when carrying out the planning, organizing, staffing, influencing, and controlling functions Recognize how the five managerial functions relate to one another
• Recognize the many practices, principles, techniques, and theories of management developed from earlier concepts, and experiences
• Apply problem solving concepts and decision making processes
• Coordinate activities to meet departmental and organizational goals
• Effectively communicate to others in both oral and written form
• Prevent/minimize legal problems
• Examine the planning process and determine what type of plans a manager and/or supervisor needs to make
• Set departmental goals and objectives
• Make the best of available resources to meet departmental and organizational goals
• Organize departments and teams
• Recruit and select the best employees and placing them in the right jobs
• Determine training needs and arrange training activities
• Implement organizational policies
• Delegate authority
• Conduct an effective appraisal interview
• Evaluate the work performance of employees
• Counsel employees
• Address employee discipline issues
• Apply theories and principles of motivation to influence the actions of employees
• Analyze different management styles and determine which style may be more effective in a particular situation
• Determine the appropriate mechanisms for monitoring activities and the best approach for taking corrective actions
• Examine the unionization process and determine how this process affects the job of the supervisor/manager

• Students are encouraged to actively participate in class.
• Students are expected to abide by the ACM Code of Ethics.
• Students should place phones on pager or silent mode upon entering class.

Attendance- The University expects students to attend all classes. While unnecessary absences are discouraged, the University recognizes that, on occasion, students may have legitimate reasons for being absent. Thus, a student will be permitted one unexcused absence per semester hour credit or the number of times a given class meets per week. Once a student exceeds the number of allowed unexcused absences, and instructor may require an official university excuse. No more than 20% of class meetings (excused or unexcused) may be missed by a student during the semester. At the discretion of the instructor, a student whose absences exceed 20% of scheduled class meetings for the semester may receive a grade of F for the course. (University Catalog, pg. 25). If a student misses nine clock hours of class time, the student will automatically fail the course.

Tardiness- Drills and tests in this course may not be made up. Drills are given the first 10 minutes of class.

Honesty, Honor Code, and Violations of integrity such as plagiarism-The University Academic Integrity policies relating to plagiarism, cheating, absenteeism, etc., is found in the University Student Handbook and University Catalog and will be followed.

Student class conduct (e.g., use of cell phones and electronic devices, etc.)- These devices must be turned off or silenced during class. Any student who is caught using his/her device or should it ring and disrupt class will have 5 points taken off of their next exam for each time they are caught using the device or each time that it disrupts class. (Hearing the vibrating mode also disrupts class).